Product Engineer

Lead the AI-Native Revolution in Fintech

Vivid is seeking a technical product visionary to transform their customer support into a fully automated, agentic ecosystem. In this role, you will bridge the gap between product strategy and engineering execution, moving from initial concept to live deployment using an AI-first toolkit. You aren't just managing a roadmap; you are building the agents, routing logic, and conversational flows that will define the future of banking support.

Your AI Toolkit & Tech Stack

• Agentic AI: Design and deploy sophisticated agents that take real-world actions.
• Vibe Coding Workflow: Use LLMs daily to prototype fixes, write Python, and open pull requests.
• Modern Observability: Implement tools like Langfuse to monitor LLM performance and iterate on prompt safety.
• System Design: Architect how chat and voice systems integrate with core fintech APIs.

Impact and Growth

This position offers the chance to operate with massive autonomy in a high-growth environment. You will influence how a company with over 500,000 users utilizes automation to scale, moving away from manual execution toward high-impact system design. Whether it's perfecting a prompt or restructuring a backend flow, you have the authority to ship changes that define the future of European fintech.