Senior Customer Officer

The Role: Strategic AI-Driven Customer Engagement

As a Senior Customer Officer at SAP, you will sit at the intersection of executive leadership and product innovation for the Procurement and External Workforce division. Your primary mission is to translate complex customer feedback into actionable roadmaps. Unlike traditional roles, this position demands a modern approach to problem-solving, where you utilize natural language prompts and AI tools to bridge the gap between customer pain points and technical solutions.

Vibe Coding & AI Prototyping

This role is tailor-made for the modern developer-strategist who embraces AI-assisted development. You will move beyond legacy processes by employing:

• AI-Assisted Prototyping: Rapidly visualize solutions using AI tools to shorten the feedback loop with global stakeholders.
• Context Engineering: Crafting the precise environment and parameters for agentic AI to produce high-quality, standards-aligned outputs.
• System-Integrated Vibe Coding: Using AI-first workflows to steer product direction and refine internal operating models through data-driven storytelling.

Career Impact

You will have a front-row seat to how 80% of global commerce operates, with the autonomy to implement AI-native workflows within a Fortune 500 environment. SAP provides a massive sandbox for those who want to prove that 'vibe coding' is the future of enterprise software development and strategic customer success. This is an opportunity to lead the adoption of agentic AI at a global scale while maintaining human-in-the-loop excellence.