Senior IT Support Associate

Empowering IT with AI

As the Senior IT Support Associate at Attentive, you will spearhead technical operations for the New York office, bridging the gap between high-touch support and modern automation. You will manage the full lifecycle of hardware, oversee complex AV setups, and ensure the local network remains robust. This hybrid role is perfect for a proactive problem-solver who enjoys moving fast and taking full ownership of the end-user experience.

Modern Tech & Vibe Coding Mastery

What sets this role apart is the focus on next-generation efficiency. Beyond standard enterprise tools like Okta, Jamf, and Google Workspace, Attentive is looking for someone who can leverage the 'vibe coding' stack:

• AI Automation: Use tools like Claude Code and Replit to build custom scripts and internal workflows.
• Low-Code Solutions: Implement Zapier and other platforms to streamline repetitive IT tasks.
• Advanced Troubleshooting: Apply AI-assisted logic to resolve complex macOS and networking issues.

Growth and Impact

Joining Attentive means entering a culture that defaults to action. You will directly influence the IT roadmap, participating in weekly sprints and quarterly planning cycles. This is an opportunity to scale your career at a recognized 'Top Startup' while enjoying a competitive salary, equity, and a comprehensive benefits package.