Team Lead, Delinquent Customers

Redefining Operations with AI

Join New York’s premier e-bike rental startup as a Team Lead focused on optimizing delinquency workflows. Rather than traditional customer-facing collections, you will architect the backend logic, task routing, and automated sequences that power the recovery process. You will oversee a dedicated team while collaborating with developers to bridge the gap between operational needs and technical execution.

The Vibe Coding Edge

This role is uniquely positioned for those who want to transition from traditional management into AI-driven systems design. Whizz actively encourages the use of AI tools to refine CRM triggers and ERP data flows. Even if you don't have a technical background, the company provides fully funded courses in vibe coding and automation, empowering you to build your own solutions through natural language prompts.

Growth and Remote Flexibility

As a fully remote leader working during US Eastern hours, you will report directly to the founders of a $20M+ funded company. You'll move beyond simple management by owning the entire delinquency ecosystem, from data reporting to third-party escalations. This is a high-impact position where your ability to implement AI-driven process improvements directly affects the company's financial health.