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Technical and Product Enablement Specialist

GC AI

San Mateo, California, United StatesFull-time2-5 yearsRemoteHybrid
Posted 8 hours ago· America/Los_Angeles· San Mateo, California, United States

Why This Is a Good Vibe Coding Job

Why This Is a Good Vibe Coding Job: This position is a rare find because it explicitly lists 'vibe-coding' as a core competency for building internal tools and prototypes. By leveraging Cursor, Replit, and LLMs, you are given the autonomy to bypass traditional engineering queues and ship automated workflows using natural language.

Empowering Customer Success Through AI

GC AI is looking for a technical visionary to take full ownership of their Customer Success and Support infrastructure. In this role, you aren't just an administrator; you are an architect building the operational foundation for a company that scaled 10x in a single year. You will select, implement, and optimize the tools that allow leadership to make high-stakes, data-driven decisions while supporting over a thousand legal teams globally.

The Vibe Coding Advantage

This role is designed for a modern professional who treats AI as a force multiplier. You will be expected to use natural language programming and AI-assisted development tools like Cursor and Replit to create internal prototypes and automated workflows. Instead of waiting for technical resources, you will use LLMs, SQL, and platforms like PostHog or Zapier to build the data layer and dashboards yourself.

What You Bring to the Team

  • Operational Expertise: You have a background in Revenue or Customer Success operations within the SaaS ecosystem.
  • Systems Thinking: You have experience managing platforms like Gainsight, Vitally, or Intercom and building complex automations via Make or native integrations.
  • AI Fluency: You are a power user of generative AI tools and prefer prototyping your own solutions rather than relying on manual, one-off fixes.
  • Growth Mindset: You thrive in high-velocity environments and can manage multiple systems without losing sight of the fine details.

Tools in this Job

Skills & Tags

Customer Success OperationsRevenue OperationsGainsightVitallyPostHogIntercomSQLLookerMetabaseZapierMakeWorkflow AutomationLLMsCursorReplitData Analysis

Keywords

Customer SuccessRevenue OperationsSaaSGainsightVitallyPostHogIntercomSQLLookerMetabaseZapierMakeAutomationArtificial IntelligenceLLMsCursorReplitData VisualizationKPIsReportingInfrastructureWorkflowLegal TechnologyStartupCustomer Support

Categories

SoftwareCustomer Service & SupportData & AnalyticsTechnologyManagement & Leadership

Source: gem