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Jobs/Customer Success Platform Manager
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Customer Success Platform Manager

Lytx, Inc.

$110K–139K/yrSan Diego, California, United StatesFull-time5-10 yearsOn-site
Posted 1 day ago· America/Los_Angeles· San Diego, California, United States

Why This Is a Good Vibe Coding Job

This role is a standout because the employer specifically requests 'vibe coding' experience to scale their business solutions. You’ll be empowered to use AI-assisted development tools to bridge the gap between complex CRM data and automated, high-impact customer playbooks.

The Mission: Architecting the Future of Client Success

Lytx is seeking a technical leader to transform their Customer Success ecosystem into a high-octane, AI-driven engine. In this role, you won't just manage software; you'll be the primary architect responsible for evolving how the company handles customer portfolios. You will lead the charge in integrating AI into the CS tech stack, ensuring that every workflow is optimized for scale and efficiency.

Modern Tech & Vibe Coding

This is a premier opportunity for developers who have moved beyond manual syntax to natural language orchestration. You will be tasked with:

  • Developing and scaling programmatic experiences using vibe coding and AI integration tools.
  • Mastering the intersection of Totango and Salesforce to create automated, AI-powered playbooks.
  • Designing data-driven client touchpoints that adapt to the customer lifecycle.

Impact and Innovation

Working at Lytx means your technical contributions directly support safety and productivity for global fleets. You will collaborate with cross-functional leadership to define the next generation of CS tools, leveraging your project management skills to drive massive change initiatives. If you are a hungry, humble innovator who thrives on building automated systems that save lives, this is your next home.

Education

  • bachelor degree

Benefits

Medical insuranceDental insuranceVision insuranceHealth savings accountFlexible spending accountsTelehealth401(k)401(k) matchLife and AD&D insuranceShort-term disabilityLong-term disabilityFTO or PTOEmployee well-being programPaid holidaysInclusive holidayVolunteer time offEmployee referral programEducation reimbursement programEmployee recognition and appreciation program

Skills & Tags

Platform ManagementAI IntegrationWorkflow OptimizationCross-functional CollaborationProgrammatic ExperiencesAutomationCustomer Playbook StrategyCustomer Lifecycle ManagementChange InitiativesProject ManagementTotangoSalesforceCRM ToolsData AnalysisCommunication SkillsLeadership

Keywords

Customer SuccessDigital Platform ManagerVideo TelematicsClient Success PlatformsLytxAI IntegrationWorkflowAutomationCustomer PlaybookCustomer LifecycleProject ManagementTotangoSalesforceCRMMachine VisionArtificial IntelligenceRisk DetectionFleet TrackingComplianceFuel ManagementDriveCamSafety SolutionsProductivity Solutions

Categories

TechnologyManagement & LeadershipCustomer Service & SupportData & AnalyticsSoftware

Source: workday