Staff UX Researcher
Freshworks
✨ Why This Is a Good Vibe Coding Job
This role is a rare find as the job description explicitly calls for 'vibe coding' experience to accelerate prototype testing. By integrating AI into every stage—from custom bots for data synthesis to AI-driven PRD generation—Freshworks is building a high-leverage research environment for the modern era.
The Mission
As a Staff UX Researcher at Freshworks, you will lead the charge in evolving how the company understands its global user base. This is a high-impact, mixed-methods role where you will bridge the gap between behavioral data and human sentiment. You won't just be delivering reports; you will be a strategic partner using advanced analytics and qualitative deep dives to shape the future of workplace software for over 75,000 customers.
Vibe Coding & AI-Driven Research
Freshworks is looking for a researcher who treats AI as a primary collaborator. You will utilize a cutting-edge stack to move faster than traditional research cycles:
- Rapid Prototyping: Use 'vibe coding' tools like Lovable and Figma Make to build functional prototypes for immediate customer validation.
- AI Agents: Develop custom bots to query research repositories and generate synthetic personas for iterative testing.
- Scaling Discovery: Leverage platforms like Maze and Great Questions to democratize research across the organization while maintaining high rigor through AI-assisted synthesis.
Growth and Impact
This position offers the opportunity to define research frameworks at a massive scale. Beyond typical UX tasks, you will draft the first versions of Product Requirement Documents (PRDs) using AI and work directly with senior leadership to steer product strategy. You will be compensated with a competitive salary range of $197,965 - $244,545, plus comprehensive benefits, in a hybrid San Mateo environment that values both technical precision and creative exploration.
Education
- postgraduate degree
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Source: smartrecruiters