AI Operations Lead
✨ Why This Is a Good Vibe Coding Job
Hercules specifically welcomes vibe coders who use AI-assisted development or dictation tools like Wispr Flow to accelerate their output. This isn't a traditional support role; it's an engineering challenge to automate 90% of manual work through LLMs. It is the ultimate playground for someone who treats prompt engineering as a core part of their technical stack.
Architecting AI-First Support
As the AI Operations Lead, you will transform how Hercules interacts with its massive user base. You aren't just answering tickets; you are building the automated nervous system of the company. You will lead a team and bridge the gap between complex technical issues and automated resolutions, ensuring the platform scales without losing its high-quality user experience.
Vibe Coding the Back Office
The ideal candidate thrives by utilizing AI to do the heavy lifting. You will leverage LLMs and automation frameworks to handle billing operations via Stripe and resolve deep technical queries. Whether you are using Cursor to write internal scripts or Wispr Flow to dictate documentation, your focus is on high-leverage outputs and building self-serve systems that learn from user feedback.
Impact and Growth
Located in the heart of San Francisco’s tech scene, this role offers the chance to work alongside the founders of a rapidly growing AI startup. You will have a front-row seat to the future of software development, with the autonomy to implement any AI productivity tools that help you move faster. Expect a high-energy environment where shipping daily is the norm and excellence is the baseline.
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Source: ashby
Last reviewed: Aug 5, 2026. How we source and review jobs.