AI Operations Manager
About This Role
At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment. Summary As the AI Operations Manager, you will report directly to the COO to spearhead our AI Center of Excellence (CoE). Your mission is to accelerate our AI Maturity from experimental pilots to a defined operating model where AI is a standard layer of daily operations. You will be the "boots on the ground" for our AI transformation, bridging the gap between high-level strategy and technical execution. Roles & Responsibilities CoE Operations & Rollout: Lead the daily operations of the AI CoE, coordinating with cross-functional leaders across Product, Security, IT, and Revenue Operations. Workflow Automation: Partner with internal teams to identify manual bottlenecks and build agentic, logic-based workflows that significantly reduce manual effort. Technical SME: Act as the internal expert on our AI stack, including Gemini Enterprise, Claude, Lovable, and n8n. Enablement & Training: Develop and launch AI literacy training through a lightweight LMS; manage internal communications to address "AI anxiety" while building excitement for new tools. Innovation Events: Organize and lead quarterly company-wide hackathons to foster a culture of continuous learning and "vibe coding." Maturity Tracking: Monitor progress against the Gartner AI Maturity Scale, with a specific target of reaching Level 3 (Operational) by late Q3. Who You Are Systems Thinking: You have the ability to look at a messy human process and map it into a clean logic flow (Trigger > Logic > AI Action > Output). Prompt Engineering & Governance: You go beyond basic chat interactions to build repeatable, high-quality prompt templates for company-wide use. Change Management: You possess the "soft skills" necessary to navigate organizational shifts, supporting employees through the transition to an AI-augmented workplace. Preferred Education and Experience B2B SaaS Background: 2–4 years of experience in Revenue, Sales, or IT Operations within a B2B SaaS environment. AI Tooling Fluency: Proven experience building with or managing enterprise AI tools (e.g., Gemini, Claude, n8n, or similar low-code/automation platforms). Strategic Communication: Ability to translate complex AI concepts into actionable training for diverse, non-technical teams. Project Leadership: Experience running cross-functional initiatives or technical events like hackathons. Operational Mindset: A relentless focus on ROI; you are passionate about eliminating repetitive tasks to unlock human capacity. Core Qualities Bias for Action: You’re an expert at identifying the next step, communicating intent, and executing without being prompted. Remote-First Mentality: We are a 100% remote company. You are a self-starter who communicates with clarity and purpose. Ownership: We don't micromanage. You will have the freedom to act and the accountability to deliver results. Human-Centric: You enjoy collaborating and keeping things fun. A good sense of humor helps us stay connected in a distributed environment.
Responsibilities
The AI Operations Manager will lead the AI Center of Excellence to transition the company from experimental AI pilots to a defined, operational AI model. They will identify manual bottlenecks, build agentic workflows, and manage cross-functional AI enablement and training initiatives.
Requirements
Candidates should have 2–4 years of experience in Revenue, Sales, or IT Operations within a B2B SaaS environment. Proficiency in enterprise AI tools and low-code automation platforms, along with strong project leadership and change management skills, is required.
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