Korean Bilingual System Admin & Service Desk

Modern IT Administration & Automation

This position in Plano, Texas, bridges the gap between traditional IT service desk management and modern AI automation. As a bilingual administrator, you will manage Jira ecosystems and support global teams while actively implementing AI-assisted development to streamline repetitive tasks. This isn't just a maintenance role; it’s an opportunity to re-engineer how the service desk functions by applying an Agile mindset to system failures and configuration.

The Vibe Coding Tech Stack

You will be encouraged to use prompt engineering to create custom workflows and lightweight automation solutions. The role focuses on leveraging AI tools to enhance system configuration and data reporting in Excel, making it an ideal environment for developers who prefer high-level orchestration and natural language instructions over manual coding. You'll be responsible for maintaining the health of web-based applications while exploring how AI can further optimize these integrations.

Who Should Apply

We are looking for tech-savvy professionals fluent in English and Korean with at least five years of experience in IT operations or system administration. Successful candidates will have a background in managing user access and investigating system issues, combined with a forward-thinking approach to using low-code/no-code platforms and AI-driven scripting to solve complex technical challenges.