System Admin & Service Desk _Bilingual (English/ Korean)

The Role: AI-First Systems Operations

As a Bilingual System Administrator, you will bridge the gap between technical operations and AI-driven efficiency. This role goes beyond standard help desk duties; you will be responsible for overseeing user access, managing Jira workflows, and ensuring seamless communication between American and Korean business units. Your mission is to maintain system integrity while actively seeking ways to modernize and automate repetitive tasks through natural language programming.

The Vibe Coding Edge

What sets this role apart is the mandate to use AI-assisted development. You won't just be managing systems; you will be building "vibe-coded" solutions and leveraging prompt engineering to create custom automation tools and streamline data analysis. By using low-code platforms and LLM-driven tools, you will transform traditional IT support into a high-leverage, automated engine.

Skills and Environment

• Bilingual Proficiency: Fluent in both English and Korean to coordinate with global headquarters.
• Tech Stack: Jira, Excel for data analysis, and various web-based system integrations.
• Modern Workflow: Applying an Agile mindset to QA and system troubleshooting.
• AI Mastery: Direct experience in prompt engineering and building lightweight scripts via AI-assisted development tools.