System Admin & Service Desk (Korean Bilingual)

The Role: AI-First System Operations

This position at SBT Global redefines the traditional Service Desk by integrating AI-assisted development into daily IT operations. As a bilingual professional fluent in English and Korean, you will manage Jira environments and web systems, but with a modern twist: you will be expected to use natural language prompts to architect automations and streamline complex troubleshooting processes.

Tech Stack & Vibe Methodology

Instead of relying solely on manual configurations, you will leverage low-code platforms and AI tools to maintain workflows and perform sophisticated data analysis. The role prioritizes vibe coding techniques—specifically using prompt engineering to build scripts and lightweight solutions that ensure system reliability. You will act as a technical bridge, translating business needs into AI-generated fixes and efficient system architectures.

Growth and Impact

This is a unique opportunity for an IT specialist with 5+ years of experience to transition into the frontier of AI-driven automation. You’ll work in a high-stakes, cross-cultural environment where your ability to prompt AI is just as vital as your bilingual communication skills, providing a platform to lead the shift toward an Agile, automation-heavy IT culture.